Printing FAQs

We have operated from our Braeside studio in Melbourne for 30 years. All orders are shipped from our studio.

All the inks we use are vegetable based inks, which are a renewable resource.

We use eco-sustainable recycled paper for all products.

We ship out your order within 3-5 business days.

Shipping through Sendle takes 2-7 business days with Standard Shipping.

While we appreciate files that already contain bleed and trim marks, we understand this is not possible for everyone to do themselves.

All that we ask is you upload a high-resolution PDF file ONLY.

We do not accept any other file type, such as JPG or PNG. We also do not accept low-resolution screenshots, photos, etc. If anything other than a high-resolution PDF is uploaded, we will need to contact you, which will slow down your production time immensely.

Contact us and let us know! We can cater to custom quantities.

Yes! We offer design services as part of our total printing solution model. Please contact us with as much information about your job as possible so we can provide you with a quote.

Please feel free to reach out to us for a custom product. We offer hundreds of printing products, and can cater to every communication need.

Unfortunately no, we do not offer mock-ups or approvals. This would increase our overall production time drastically, and we pride ourselves on being able to turn around products quickly to have them delivered to you as soon as possible.

We do absolutely everything in our power to ensure the product meets your final expectations, but the best way to ensure it does is simply clear and detailed communication before production.

If you have any questions or concerns about your design file, or want to learn more about the printing process, please contact us before ordering and we will be happy to help.